Help Center

Go Back

If you've lost the email address associated with your Shopiro account, it can be difficult to recover access to your account. Unfortunately, as of now, there is no automated way of recovering an account with a lost email address.

The first step you should take is to contact our customer service team through the guest support feature. They will assist you in recovering your account. Please note that the customer service agent may ask you to provide personal information to confirm your identity. This information is handled in accordance with our privacy policy, and we take the protection of your personal information very seriously.

In order to prove your identity, you may be asked to provide information such as your name, address, and government-issued identification. If you have any questions about the information we may request or how it is used, you can review our privacy policy or contact our customer service team for further assistance.

We understand that losing access to your account can be frustrating, and we are committed to helping you regain access as quickly as possible. If you have any other issues or concerns, please don't hesitate to reach out to our customer service team through the live-chat feature available 24/7.